{"id":7222,"date":"2026-03-04T17:22:16","date_gmt":"2026-03-04T17:22:16","guid":{"rendered":"https:\/\/copernico.capital\/develop\/politique-de-reclamation\/"},"modified":"2026-05-05T16:11:16","modified_gmt":"2026-05-05T16:11:16","slug":"politique-de-reclamation","status":"publish","type":"page","link":"https:\/\/copernico.capital\/fr\/politique-de-reclamation\/","title":{"rendered":"Politique de r\u00e9clamation"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"7222\" class=\"elementor elementor-7222 elementor-6660\">\n\t\t\t\t<div class=\"elementor-element elementor-element-91cfabe e-con-full e-flex e-con e-parent\" data-id=\"91cfabe\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-76e9434 e-grid e-con-full e-con e-child\" data-id=\"76e9434\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-4f68c3f e-con-full e-flex e-con e-child\" data-id=\"4f68c3f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;video&quot;,&quot;background_video_link&quot;:&quot;https:\\\/\\\/copernico.capital\\\/wp-content\\\/uploads\\\/2026\\\/03\\\/copernico-capital-video.mp4&quot;,&quot;background_play_on_mobile&quot;:&quot;yes&quot;,&quot;background_play_once&quot;:&quot;yes&quot;}\">\n\t\t<div class=\"elementor-background-video-container\">\n\t\t\t\t\t\t\t<video class=\"elementor-background-video-hosted\" role=\"presentation\" autoplay muted playsinline><\/video>\n\t\t\t\t\t<\/div>\t\t<div class=\"elementor-element elementor-element-21e2842 headline legal-hero-title elementor-widget-mobile__width-initial elementor-widget elementor-widget-heading\" data-id=\"21e2842\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Politique de r\u00e9clamation<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ae763a0 e-con-full e-flex e-con e-child\" data-id=\"ae763a0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f193604 elementor-widget elementor-widget-text-editor\" data-id=\"f193604\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Pour toute question ou r\u00e9clamation, vous pouvez nous contacter \u00e0 l\u2019adresse suivante :<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e34e94 elementor-widget elementor-widget-text-editor\" data-id=\"2e34e94\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Copernico Capital<\/strong><br>C\/o Legacy Capital Co Ltd<br>Level 2, Suite 201, The Catalyst<br>40 Silicon Avenue,<br>Ebene, 72201<br>R\u00e9publique de Maurice<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-472ba89 elementor-widget elementor-widget-text-editor\" data-id=\"472ba89\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Vous pouvez \u00e9galement nous joindre par courriel \u00e0 l\u2019adresse : <strong>info@copernico.capital<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c7684ad elementor-widget elementor-widget-text-editor\" data-id=\"c7684ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Veuillez noter que toute activit\u00e9 de n\u00e9gociation fait l\u2019objet d\u2019une surveillance \u00e9troite. S\u2019il est \u00e9tabli que vous pratiquez le scalping, nous nous r\u00e9servons le droit de cl\u00f4turer votre compte avec effet imm\u00e9diat. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5510de7 elementor-widget elementor-widget-text-editor\" data-id=\"5510de7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Afin de nous permettre d\u2019examiner votre r\u00e9clamation rapidement et efficacement, veuillez fournir les informations suivantes :<\/p><p style=\"padding-left: 40px;\">(i) Vos nom et pr\u00e9nom ainsi que votre adresse compl\u00e8te<br>(ii) Un num\u00e9ro de t\u00e9l\u00e9phone de jour auquel nous pouvons vous joindre<br>(iii) Les d\u00e9tails de votre compte (si vous nous contactez par \u00e9crit)<br>(iv) Une description claire de votre r\u00e9clamation et<br>(v) Les d\u00e9tails de ce que vous souhaitez que nous fassions pour r\u00e9soudre la situation<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0190430 elementor-widget elementor-widget-text-editor\" data-id=\"0190430\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Nous accuserons r\u00e9ception de votre r\u00e9clamation dans un d\u00e9lai de <strong>cinq (5) jours ouvrables<\/strong>. Nous mettrons tout en \u0153uvre pour r\u00e9soudre votre r\u00e9clamation dans un d\u00e9lai de <strong>28 jours<\/strong>. Toutefois, dans certains cas, un examen plus approfondi peut s\u2019av\u00e9rer n\u00e9cessaire pour garantir une r\u00e9solution compl\u00e8te de la r\u00e9clamation. Dans de telles circonstances, une r\u00e9ponse peut n\u00e9cessiter jusqu\u2019\u00e0 <strong>huit (8) semaines<\/strong> \u00e0 compter de la date de r\u00e9ception de votre r\u00e9clamation. Nous vous tiendrons inform\u00e9 de l\u2019avancement de votre r\u00e9clamation tout au long de cette p\u00e9riode.    <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Politique de r\u00e9clamation Pour toute question ou r\u00e9clamation, vous pouvez nous contacter \u00e0 l\u2019adresse suivante : Copernico CapitalC\/o Legacy Capital [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-7222","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/copernico.capital\/fr\/wp-json\/wp\/v2\/pages\/7222","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/copernico.capital\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/copernico.capital\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/copernico.capital\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/copernico.capital\/fr\/wp-json\/wp\/v2\/comments?post=7222"}],"version-history":[{"count":8,"href":"https:\/\/copernico.capital\/fr\/wp-json\/wp\/v2\/pages\/7222\/revisions"}],"predecessor-version":[{"id":8318,"href":"https:\/\/copernico.capital\/fr\/wp-json\/wp\/v2\/pages\/7222\/revisions\/8318"}],"wp:attachment":[{"href":"https:\/\/copernico.capital\/fr\/wp-json\/wp\/v2\/media?parent=7222"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}